Conflict Resolution

 

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One Day Course on Conflict Resolution
 

The aim of this event is to look at dealing with and resolving conflict. The course will look at different strategies to deal with conflict including violent and non-violent conflict. During the course particpants will learn why many conflicts arise, strategies to prevent them arising and different methods to succesfully resolve them:

 

Learning Outcomes:

  • Understand the nature of conflict
  • Understand reasons why someone may behave in a challenging way
  • Understand the role of counselling in dealing with conflict

  • Understand and identify triggers for conflict

  • Understand different strategies for preventing conflict arising

  • Understand different techniques to resolve conflicts  

 

 

      

 

 

Contact Allan Johnston on 07898 111 782 or email allan.johnston@advantagetrainingconsultancy.com